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Position Title: Receptionist

Length of Employment: The initial contract is for one-year (dependent upon successful completion of a 3 months’ probation period) renewable on satisfactory performance of duties and exigencies of duty.

START DATE: IMMEDIATE

SPECIFIC DUTIES AND RESPONSIBILITIES

Serving as the Main Receptionist / Switch Board Operator, the candidate will be handling the following tasks:

  • Screening, greet and welcome visitors entering the Mission,
  • Handling calls by answering, screening and directing to the right offices,
  • Take and convey messages,
  • Provide information to callers,
  • Deals with queries from the public as appropriate,
  • Receive and transmit mail to respective offices.
  • Tidy and maintain the reception area,
  • Any other duties as may be assigned.

REQUIREMENTS

Applicants must address each required qualification listed below with specific and comprehensive information supporting each item. Failure to do so may result in a determination that the applicant is not qualified.

  1. General Requirements

Possess documents to demonstrate or show proof that one is legally staying and able to work in South Africa. 

  • Education: 

A Diploma in Front Office Management   or / and Customer Care, computer literacy.

  • Experience:  Two years in Customer care is required.
  • Language:  English and Kiswahili proficiency is required (Fluent in both oral and Written). Knowledge of another language is an added advantage.
  • Skills and Abilities: Customer care skills, computer skills, run the switchboard and handle conflicting demands is required, interpersonal/Communication Skills.
  • Job Knowledge: Knowledge of clerical procedures and correspondence styles.
  • Police Clearance Certificate

Please note Successful applicants will employed on local terms and conditions.

How to apply

Interested applicants should send only electronic applications to info@kenya.org.za  Cc. applications@kenya.org.za  by close of business 5.00 pm Tuesday 16th September ,2025 (South African Time )

The applications package should include;

  • A cover letter in English (maximum two pages) expressing interest and how you meet the criteria .(Indicate expected salary)
  • A CV outlining the relevant skills and experience
  • Contact information for three references

The applications should be address to;

The Ambassador/High Commissioner

Kenya High Commission to South Africa

302, Brooks Street, Menlo Park Pretoria

Clearly indicate your name and the position applied for on the subject line of the cover email as well as on all the attachments: For example, “Caroline Otieno_Receptionist” for the Receptionist Position. Do not write any other words in the subject line of your mail. Submitted documents become the property of the Kenya Mission.

Submitted documents become the property of the Kenya Mission. You will be contacted ONLY if you are deemed qualified. If called for an interview, you will be expected to bring a reference letter as well as your academic and professional credentials. Practical assessments shall be contacted after the interview.